Welcome#
This is our documentation for the regular Znuny branch. We document new features added in the Feature Versions of Znuny. It will be extended with every release.
If you are looking for a basic documentation, have a look at https://doc.znuny.org/
Feel free to improve it or add examples using the GitHub Repository here.
If you want to help translate it, check out our weblate here…
Table of Contents
- About Znuny
- Installation
- Update overview
- Release overview
- Understanding the Software
- Administrator Interface
- Manage User Access
- Adding a Team (Queue)
- Services and Service Levels
- Managing Communication
- Authentication
- System Mail Management
- Securing Communication
- Extend Ticket Data (Dynamic Fields)
- Ticket Attribute Relations
- Automate Tasks
- Process Management
- Web Services
- Installing Features
- System Configuration
- Agent Interface
- Customer Interface
- Operating Znuny
- Command Line Interface
- Console Commands
- ITSM Features
- General information
- Znuny Development
- Annexes
- Glossary