View Ticket Details
View Ticket Details#
When you click on a ticket number from an overview screen or a link in an email notification, you’ll land here.
On the right-hand side of each ticket, there is a set of widgets which provide different information.
Displays current ticket data including dynamic fields.
Shows information about the customer user and customer.
A list of users which are mentioned in this ticket are visible. Users on the mention list can be removed by the owner or responsible of the ticket.