Click on the personal image to access the personal settings menu.
Here is also where you logout.
There are three groups of settings to choose from.
- Change Avatar
Here you see your Gravatar image and instructions on how to change it.
- Change Password
Here you can change your password if a database source is used.
- Change Time Zone
Here you set your timezone to show offsets from the system time.
- Out of Office
Here you set your next active out of office period.
- My Queue
Select which queues you will work in.
- My Services
Select which services you will work on.
- Ticket Notifications
Select which ticket notification and method you want to receive.
- Appointment Notifications
Select which calendar notification and method you want to receive.
Which css design will you use.
- Overview Refresh Time
How often should your overview refresh.
- Screen After New Ticket
Your next screen after you submit a new ticket.
Look at the full description of Last Views
- Last view - limit
How many last views would you like in your list.
- Last view - position
Where will you show the list?
- Last view - types
Which type of views should show in the history.