OTRS Developer Manual┬Â

This work is copyrighted by OTRS AG (https://otrs.com), Zimmersm├╝hlenweg 11, 61440 Oberursel, Germany.

Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license can be found on the GNU website.